At TruGrit Traction, we are here to help guide your business in the right direction concerning all of you pipe video inspection needs. Below we have collected some of the most frequently asked questions in hopes that it will help you find what you are looking for and learn how our equipment can help you become a more credible sewer and drain contractor.
Who is TruGrit?
TruGrit Traction is the only online source for quality pipeline video inspection equipment parts that are engineered and manufactured in the US. Our goal is to make pipeline inspection equipment perform better, regardless of the brand. For more than 30 years, our company has been creating and testing equipment while developing traction products that last longer and optimize the performance of camera transporters in all types of pipes and conditions.
What do we do?
Our team of expert professionals at TruGrit Traction tests, engineers, and manufactures traction products for your sewer crawlers such as gritted cleats and carbide gritted wheels in order to optimize the performance of camera transporters and self-propelled lateral reinstatement cutters in a variety of pipe types and conditions.
We understand that sewer crawler equipment can be expensive and overpriced which is why we manufacture all of our products in the United States using quality materials that surpass OEM specifications at a much lower cost to you and your business.
Who do we serve?
TruGrit Traction serves anyone in the plumbing and trenchless industry in search of superior inspection equipment that enhances their service capabilities. We understand the industry and are dedicated to making your job easier by offering the best products at a fair price, so that you can do your job well.
Pricing & Payment
What is TruGrit’s return policy?
It is our goal to you get the right parts the first time. However, if you do require a replacement or need to return a product we offer an unconditional 30-day return policy on in-stock and standard order parts without restocking fees on new and unopened parts as long as you provide your transporter brand and type when you place your original order.
All items that you return must be returned in the original packaging and we cannot be responsible for parts returned in replacement packaging due to the risk of damage in transit.
You can find more information on our return policy here.